Contact
How can we help?
For questions about a product, an order, payment, delivery, a return or a refund, contact the 33 INFORMATIQUE customer service team.
support@informatiquestore.com
Availability
Monday to Friday, excluding public holidays.
Paris time (CET/CEST).
We normally respond within 48 hours (two business days).
For order questions
Please include:
• Your order number.
• The email address used for the order.
• A clear description of your request.
• Photographs where the request concerns damage, an incorrect product or missing contents.
Company and postal address
33 INFORMATIQUE
53 Avenue de Labarde
33300 Bordeaux
France
SIREN: 798 234 324
SIRET: 798 234 324 00035
VAT number: FR61798234324
Website: https://informatiquestore.com
Returns
Do not send a product before reviewing the Return and Refund Policy and contacting customer service for the appropriate return instructions.