Refund policy

You may return eligible items within 14 days of receiving your order.

Conditions

• Items must be unused, in original condition, and returned with original packaging.
• Custom or special items cannot be returned.

How to Return Please email us at support@informatiquestore.com with your order number. We will provide return instructions.

Return Address 33 INFORMATIQUE 53 Avenue de Labarde 33300 Bordeaux France

Return Shipping Costs Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective product.

Refunds After we receive and inspect the returned item, refunds are processed to the original payment method within 14 business days.

Exchanges Exchanges are accepted for eligible items under the same conditions.